Day Trip Media: Stolen Bank Details

Thursday, 25 September 2008

Stolen Bank Details

I'm just thinking I should call this the scam blog, following the popularity of my rogue publishing write up. Well, seems I fallen foul of some more criminal activity this week, as £1,400 has disappeared from my business account, leaving me well hacked off. So far one transaction has appeared on my statement for £650 spent at a BMW modification online store. I waiting for the rest of the money to appear just to see what other tasteless tat these crooks have wasted my hard earned on.

I've spoken to the bank and stopped the card, which has I still have. Unfortunately, I use it online quite a bit, so they could have gotten hold of the details any number of ways. Hacked a store or service I've purchased at, been dishonestly obtained by an employee of one of the stores I use or any other number of devious behaviour. This is the first instance I've had of anything like this, and I've been happily handing over my card details for at least 8 years online.

So once these other transactions come in, I need to file a Visa dispute form, and the bank were confident I'd get it back, but at the moment it's a case of wondering how long it will take. It's a substantial amount of money to not be sitting in my account for other purposes, especially as I have a lot of big bills coming up this month.

It's annoying that this can happen, obviously they would have had to use another address to get the goods delivered, so why are online stores still accepting delivery addresses other than the billing address? I don't think they actually check the delivery address when they take payment. Surely it would be more secure for them to make sure everything tallies, the address, the number and the security code? Oh well, let's just hope this dispute form doesn't take to long to sort out.

Posted by Dio Bach at 10:03

4 Comments:

Chris said...: My business account was hit for the second time last week. It first happened 18mths ago, but last week while I was diving in egypt, some filthy gits helped themselves to over £28,500 in 6 days!

Abbey National didn't think this spending was irrational and so approved every transaction.

Time to move banks I think... once the money has been recovered (hopefully before VAT bill is due!).; 25 September 2008 15:20
Chris said...: Was meant to say, when this last happened to me, I ended up having to PPC on "ABBEY" and "ABBEY NATIONAL" sending visitors to my website;
www.SwitchToAbbey.co.uk

After months of waiting for it to be sorted, only the creation of the above website, PPC campaign and email to their top man in Spain resolved the matter.

Once he was aware of what was happening, all issues were resolved within 24 hours!

Hope your's doesn't take too long!; 25 September 2008 15:23
Dio Bach said...: Damn, that site makes for depressing reading, I hope I don't have those sort of problems getting my money back. Were you using Abbey or Abbey Business? I with Abbey Business, so far customer service has been ok. I hope it doesn't take 3 months for all this to come through. :(; 25 September 2008 15:59
Chris said...: The first time it was my Abbey Personal account - that one took months to resolve and resulted in my websites and contacting the CEO in Spain.

2 months later my Abbey Business account was done but was resolved in 7 days.

This time its my Abbey Business account again, but I am finding their security is excruciatingly lax so I am moving to the Natwest.; 25 September 2008 16:31